Our site is great except that we don‘t support your browser. Try the latest version of Chrome, Firefox, Edge or Safari. See supported browsers.

AIO Support Center - WordPress Ticketing System

Cover image
Cover Image For AIO Support Center - WordPress Ticketing System
Love this item?
Subscribe to unlock this item, plus millions of creative assets with unlimited downloads.
Already an Envato member?
Sign in here.
Love this item?
Subscribe to unlock this item, plus millions of creative assets with unlimited downloads.
Already an Envato member?
Sign in here.

AIO Support Center is powerful, but easy to use ticketing system for your WordPress site. It uses existing WordPress User system and allows registered users to create support tickets to which you or your operators can respond through back-end or front-end using shortcodes.

Features:

  • Multiple user roles that are not depending on WordPress roles
  • User-friendly interface for both staff and customers
  • Responsive & detailed ticket preview
  • Pre-made responses for staff members to make their life easier
  • Auto-Responders* with custom e-mail templates
  • Plenty of dynamic tags to use while building your e-mail templates
  • E-Mail Piping (Beta) – Let your customers create tickets and post replies to tickets by directly replying to auto-generated e-mail addresses. (check requirements down below to make sure you can use this feature on your hosting)
  • Translation Ready – meaning you can easily translate plugin using .po & .mo files.
  • Cron tasks for automatic ticket closure or reminders
  • and many more!

Minimum System Requirements:

  • PHP Version: 5.3+
  • WordPress Version: 3.9+
  • WordPress – access to admin-ajax.php from both front-end and back-end (some themes and plugins may block this)
  • Browser Support: Google Chrome | Mozilla Firefox | Opera | Safari | Internet Explorer 8+

Recommended:

  • PHP Version: 5.6+
  • IMAP ENABLED (php extension)
  • WordPress Version: 4.1+
  • WordPress – access to admin-ajax.php from both front-end and back-end (some themes and plugins may block this)
  • Browser Support: Google Chrome | Mozilla Firefox | Opera | Safari | Internet Explorer 9+

Additional feature requirements
Certain optional features like e-mail piping have additional requirements:

  • Hosting plan that includes cPanel and Catch-All E-mail Address so you can modify Default E-Mail Address and allow piping to application.
  • Ability to create new sub-domain to which will all reply emails be directed.
  • Your hosting plan must include web mail.
  • You must set 755 (or higher) file permission to wp-content/plugins/di-aiosc/piper.php file.
    • Documentation Included
    • Updates included
    • Personalized support not included
  • File Types

    CSS, HTML, JS, PHP
  • Compatible Versions

    Tested up to version 4.8
  • Commercial License

    Further Information

Similar WordPress

See more
  • Cover image
    Thumbnail for Hogwords - Education Center WordPress Theme
    Hogwords - Education Center WordPress Theme
  • Cover image
    Thumbnail for Copallyt - Call Center & Telemarketing WordPress T
    Copallyt - Call Center & Telemarketing WordPress T
  • Cover image
    Thumbnail for X-Gym - Sports & Fitness Center
    X-Gym - Sports & Fitness Center
  • Cover image
    Thumbnail for Tolarcek - A CryptoCurrency WordPress Blog
    Tolarcek - A CryptoCurrency WordPress Blog

More from diwave

See more
  • Cover image
    Thumbnail for Age Verificator
    Age Verificator
  • Cover image
    Thumbnail for Multi-Thumbs Slider for WordPress
    Multi-Thumbs Slider for WordPress
  • Cover image
    Thumbnail for Web Tracker for WordPress
    Web Tracker for WordPress
Interested in this item? Get unlimited access to Envato Elements from $16.50/month.